What works
- Monerium IBANs can be created inside Zeal directly right after card order - before the card arrives
- Monerium IBANs can be created on gnosispay.com BEFORE connecting Zeal
What does NOT work
- It's not possible to import an IBAN created directly with Monerium
- It's not possible to create an IBAN on gnosispay.com AFTER you’ve linked Zeal
To "repair" when user already has Monerium account and cannot access it from Zeal
- Create a new smart wallet in Zeal
- Add this new address as an owner on Gnosis Pay card. Add this new owner from within the card settings screen inside Zeal. Don't do it on gnosispay.com.
- Disconnect Gnosis Pay card inside Zeal card settings
- Connect card again but now select the new smart wallet to connect it with
- Update email address on gnosispay.com to a different email address. If you use gmail/google workspace then name+zeal@gmail.com will work as an alias for name@gmail.com
- Try and setup bank transfers in Zeal again